Frequently Asked Questions
1. Are you registered?
Yes, we are registered.
Both, Mthobisi and I, are registered Accountants and Tax Practitioners with SAIPA (SAIPA -South African Institute of Professional Accountants) and SARS (SARS- South African Revenue Services).
Andrew Lake – Partner at
LAKE NTULI Professional Accountants & Tax Practitioners.
2. How long has your accounting practice been trading for?
When LAKE NTULI Professional Accountants & Tax Practitioners started in June 1994, we knew how to be accountants. So, we provided accounting services.
Today, we have shifted our focus to you and your business. Our years of experience has increased our knowledge and understanding so we can provide better accounting services with the goal to grow your business.
3. Who will I deal with at your accounting practice?
We want to be available when you need us, that’s why we have 2 partners at LAKE NTULI Professional Accountants & Tax Practitioners.
Mthobisi and I rely on each other for support and one of us is always available for your queries and interactions.
Andrew Lake – Partner at
LAKE NTULI Professional Accountants & Tax Practitioners.
We can have low level work performed by the junior staff to make it more affordable for you but we will scrutinize and check this work with check lists.
Often, both Mthobisi and Andrew check the work for extra precaution against errors.
4. What are your accounting and tax fees?
LAKE NTULI Professional Accountants & Tax Practitioners have certain services that are at a fixed price regardless of how long it takes.
However, if the work does not fall under a fixed price, we will give you an amount upfront that we would charge.
We are also happy to structure a monthly fixed package so that there are no nasty surprises along the way.
5. Will you remind me of upcoming deadlines or must I approach you each time?
LAKE NTULI Professional Accountants & Tax Practitioners will contact you way in advance and get your permission and information to get the work completed and submitted ahead of deadlines.
6. What safe guards and safety protocols are in place to protect my personal information?
Your information is protected by law under the POPI act (Protection of information act). You can read more about the Protection of Personal Information Act 4 of 2013 here.
LAKE NTULI Professional Accountants & Tax Practitioners will never sell your information to any 3rd party. We will always obtain your permission before submitting any information to SARS and/or banks or other statutory bodies.
We do not use cloud back up as it is vulnerable to cyber-attacks. Our off line in house server is backed up daily to external hard drives.
We have reliable anti-virus software and only deal with recognized websites.
7. Can you explain technical jargon to me?
At LAKE NTULI Professional Accountants & Tax Practitioners, we pride ourselves with explaining the complexities of the statutory requirements to you so that you know exactly what lies ahead in your journey.
Our main focus is to equip you and help you grow your business.